Front Desk & Member Experience Specialist – Free Gym Access

Planet Fitness; Brighton Charter Township (MI); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Same-day pay

Paid time off

Promotional opportunities

Free PF Black Card Membership

Guest for free

Free CPR & trainer certifications

Retirement savings with a 4% company/m

Employee Assistance Program

Life insurance

Short & Long-Term Disability

Volunteer opportunities

Judgement-free environment

Job summary

Planet Fitness is seeking energetic Front Desk Team Members in Brighton, MI to greet members and support daily gym operations.

Responsibilities include assisting members, processing inquiries, managing sign-ins, and maintaining a clean, welcoming environment. The role requires reliable attendance, basic computer skills, and excellent communication. Certifications in CPR/AED are provided, with opportunities for promotion and benefits for full-time staff.

Qualifications

• Service-oriented and able to resolve member concerns.
• Basic computer proficiency.
• Upbeat attitude.
• Punctuality and reliability.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Minimum High School Diploma or Equivalent.

Responsibilities

• Communicate with members and TMs in person, by phone, and in writing.
• Follow verbal and written communication using prepared scripts for member services.
• Certify in CPR and AED training; perform CPR and use the AED.
• Use and demonstrate exercise equipment to members.
• Clean and maintain restrooms, locker area, showers, and common areas.
• Adhere to safety and sanitization guidelines.
• Other duties assigned.

Skills

Basic computer proficiency

Upbeat attitude

Punctuality

Communication skills

Education

High School Diploma or Equivalent

Job description

Planet Fitness is seeking energetic Front Desk Team Members in Brighton, MI to greet members and support daily gym operations.

Responsibilities include assisting members, processing inquiries, managing sign-ins, and maintaining a clean, welcoming environment. The role requires reliable attendance, basic computer skills, and excellent communication. Certifications in CPR/AED are provided, with opportunities for promotion and benefits for full-time staff.