Gym Club Manager - Member Experience & Operations

Baseline Fitness

Apple Valley (MN)

On-site

USD 42,000 - 68,000

Full time

8 hours ago
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Benefits offered by this job

Health insurance
Vision insurance
Dental insurance
Employee discounts
Flexible schedule

Job summary

Baseline Fitness in Minnesota is seeking a Club Manager to oversee gym operations and ensure a positive member experience while driving the club’s financial success.

The role requires supervising teams, handling front desk activities, and executing onboarding and training programs. A strong emphasis on customer service, leadership, and policies is essential for success in this position.

Qualifications

  • Honesty and solid work ethic required.
  • Minimum 1 year of equivalent managerial experience.
  • Strong customer service skills.
  • Excellent communication, organizational and leadership abilities.
  • Proficient with basic computer tasks.

Responsibilities

  • Recruit, hire, train, schedule and supervise team members.
  • Oversee member service to ensure a great customer experience.
  • Front desk duties: greet members, tours, answer questions.
  • Provide support for team members and club members.
  • Maintain a positive image for the club.
  • Coach and address performance to meet company standards.
  • Ensure gym opens and closes on time.
  • Train staff on current marketing promotions.
  • Complete onboarding duties for new hires in Paycom.
  • Ensure club open and staffed during all hours.
  • Enforce company policies and procedures.
  • Order supplies and track inventory.

Skills

Honesty & work ethic
Customer service
Communication
Leadership
Organizational skills
Basic computer skills

Job description

Baseline Fitness in Minnesota is seeking a Club Manager to oversee gym operations and ensure a positive member experience while driving the club’s financial success.

The role requires supervising teams, handling front desk activities, and executing onboarding and training programs. A strong emphasis on customer service, leadership, and policies is essential for success in this position.

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