Gym Club Manager — Lead Team & Member Experience

Baseline Fitness; Ankeny (IA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Free Gym Membership

Employee Discounts

Flexible Schedule

Advancement Opportunities

Job summary

Planet Fitness in Ankeny, IA is seeking a Club Manager to oversee daily gym operations and ensure a positive member experience while driving a financially successful club.

You will recruit, hire, train, and supervise staff, manage front desk duties, and coach performance to meet brand standards. The role requires ensuring opening/closing, policy adherence, and strong customer service leadership.

Qualifications

• Oversee gym operations and member experience.
• Recruit, hire, train, and supervise staff.
• Ensure opening/closing and policy adherence.
• Manage inventory and supplies.
• Provide coaching and performance feedback.

Responsibilities

• Oversee gym operations to ensure a positive member experience.
• Supervise front desk tasks and member tours.
• Coordinate onboarding and Paycom payroll entries.
• Ensure club open and staffed during all hours.
• Uphold company policies and promotions.

Skills

People Management

Customer Service

Leadership

Communication

Staff Scheduling

Job description

Planet Fitness in Ankeny, IA is seeking a Club Manager to oversee daily gym operations and ensure a positive member experience while driving a financially successful club.

You will recruit, hire, train, and supervise staff, manage front desk duties, and coach performance to meet brand standards. The role requires ensuring opening/closing, policy adherence, and strong customer service leadership.