Gym Club Manager: Lead Team & Member Experience — Flexible Schedule

ComForCare Home Care (Raleigh, NC); Ankeny (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Advancement Opportunities

Free Membership for self and one guest

Employee appreciation program

Job summary

Planet Fitness - PF Baseline Fitness in Ankeny, IA is seeking a Club Manager to oversee gym operations and deliver a positive member experience while driving financial success. You will recruit, train, schedule, and supervise team members; supervise front desk tasks; ensure open/close responsibilities and adherence to company policies.

This role requires strong customer service, leadership, and communication skills, with at least 1 year of managerial experience.

Qualifications

• Honesty and good work ethic.
• At least 1 year of equivalent managerial experience.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Recruit, hire, train, schedule and supervise team members.
• Member service oversight to ensure excellent customer service.
• Front desk duties: greet members, provide gym tours, resolve member questions.
• Support for team members and club members.
• Create and maintain a positive club image.
• Coach and counsel performance to meet company standards.
• Ensure opening/closing of the gym and staff coverage.
• Train staff on current marketing promotions and policies.
• Complete onboarding steps for new hires in Paycom.
• Order supplies and manage inventory.
• Maintain timely communication with staff and departments.

Skills

Customer service

Leadership

Communication

Organizational skills

Computer proficiency

Job description

Planet Fitness - PF Baseline Fitness in Ankeny, IA is seeking a Club Manager to oversee gym operations and deliver a positive member experience while driving financial success. You will recruit, train, schedule, and supervise team members; supervise front desk tasks; ensure open/close responsibilities and adherence to company policies.

This role requires strong customer service, leadership, and communication skills, with at least 1 year of managerial experience.