Gym Operations Manager – Member Experience Leader

ComForCare Home Care (Raleigh, NC); Cedar Rapids (IA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Flexible schedule

Free Membership for self and one - any

Dollars for Scholars Program

Employee Appreciation Program

Advancement Opportunities

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Job summary

Planet Fitness - PF Baseline Fitness in Cedar Rapids, IA is seeking a Club Manager to oversee gym operations, ensuring a positive member experience and a financially successful club. You will recruit, hire, train, schedule and supervise staff; manage front desk duties, greet members, conduct tours, resolve service issues, and uphold all company policies while promoting the club’s image and promotions.

This role requires strong leadership, reliability, and a commitment to exceptional guest

Qualifications

• Honesty and good work ethic.
• At least 1 year of equivalent managerial experience.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Recruit, hire, train, schedule and supervise team members.
• Member service oversight ensuring high quality customer service.
• Front desk duties: greet members, tours, service questions.
• Provide support for team members and club members.
• Create and maintain a positive image for the club.
• Coaching and counseling performance to meet standards.
• Ensure opening/closing and staffing during all hours.

Skills

Customer service

Leadership

Communication

Basic computer skills

Problem solving

Job description

Planet Fitness - PF Baseline Fitness in Cedar Rapids, IA is seeking a Club Manager to oversee gym operations, ensuring a positive member experience and a financially successful club. You will recruit, hire, train, schedule and supervise staff; manage front desk duties, greet members, conduct tours, resolve service issues, and uphold all company policies while promoting the club’s image and promotions.

This role requires strong leadership, reliability, and a commitment to exceptional guest