Gym Club Manager: Lead Team & Elevate Member Experience

Planet Fitness - Baseline Fitness; Norfolk (NE); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Dollars for Scholars

Employee Appreciation

Free Family Membership

Support Team

Health Insurance

Dental Insurance

Vision Insurance

Critical Illness

Short-Term Disability

Accident Insurance

Voluntary Life

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness - Baseline Fitness in Norfolk, NE is seeking a Full Time Club Manager to oversee gym operations, ensuring a positive member experience and a financially successful club. You will lead a team, manage front desk tasks, and uphold company standards through coaching and process adherence.

You will recruit, train, and schedule staff, monitor member service quality, and support both members and employees to maintain a welcoming, well-organized club environment.

Qualifications

• Honesty and good work ethic.
• At least 1 year of equivalent managerial experience.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Recruit, hire, train, schedule and supervise team members.
• Oversee member service to ensure excellent customer experience.
• Handle front desk duties: greet members, give gym tours, address service questions.
• Support both team members and club members as needed.
• Maintain a positive image for the club and culture.

Skills

Customer Service

Communication

Leadership

Organizational Skills

Basic Computer Skills

Job description

Planet Fitness - Baseline Fitness in Norfolk, NE is seeking a Full Time Club Manager to oversee gym operations, ensuring a positive member experience and a financially successful club. You will lead a team, manage front desk tasks, and uphold company standards through coaching and process adherence.

You will recruit, train, and schedule staff, monitor member service quality, and support both members and employees to maintain a welcoming, well-organized club environment.