Gym Club Manager: Lead Team, Accelerate Sales & Service

Planet Fitness; Kent (WA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Bonus Incentives Monthly

Medical, Dental, and Vision Insurance

Vacation/Sick Time/Holiday Pay

Free Black Card Membership

401(k) Retirement Savings Plan

Term Life Insurance

Healthcare and Dependent Care Flexible

Employee perks and discounts

Job summary

Planet Fitness is seeking a Club Manager to oversee gym operations, drive member experience, and guide a team of staff to deliver exceptional service in a judgment-free environment.

The role requires leading front desk operations, payroll and HR tasks, and ensuring cleanliness, safety, and marketing execution across the club. You will align daily activities with company goals and coach staff to high performance.

Qualifications

• Must be 18 years of age or older.
• Passion for helping others.
• Commitment to excellent service.
• Previous management experience is preferred.
• Basic computer proficiency (Microsoft Suite).
• Current CPR Certification preferred.
• High school diploma/GED equivalent required.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.

Responsibilities

• Achieve or exceed individual sales goals; contribute to club monthly and yearly goals.
• Recruit, hire, train and develop a high performing staff.
• Create and maintain a welcoming atmosphere for all members and guests.
• Schedule staff and ensure all shifts are covered.
• Lead by example and coach direct reports; uphold PF values.
• Manage payroll processing and HR forms.
• Answer phones, check members in, sign-up new members, and give tours.
• Oversee cleanliness and safety; coordinate equipment repairs.
• Manage marketing promotions and track weekly/monthly stats.
• Assist in forecasting sales goals and communicate objectives.
• Provide backup support for absences.
• Communicate openly and build strong relationships.
• Champion Planet Fitness CORE values.

Skills

Positive attitude

Customer service

Leadership

Communication

Team motivation

Training and coaching

punctuality and reliability

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Planet Fitness is seeking a Club Manager to oversee gym operations, drive member experience, and guide a team of staff to deliver exceptional service in a judgment-free environment.

The role requires leading front desk operations, payroll and HR tasks, and ensuring cleanliness, safety, and marketing execution across the club. You will align daily activities with company goals and coach staff to high performance.