Gym Club Manager: Lead Member Experience & Operations

ComForCare Home Care (Raleigh, NC); Waterloo (IA); Vor Ort; USD 40.000 - 55.000; Vollzeit

Benefits dieser Stelle

Health insurance

Opportunity for advancement

Vision insurance

Dental insurance

Employee discounts

Flexible schedule

Zusammenfassung

Planet Fitness - PF Baseline Fitness is seeking a Club Manager in Waterloo, IA to oversee gym operations and ensure a positive member experience and financial success.

You will recruit, hire, train, and supervise staff, manage front desk duties, train members, and promote a welcoming environment while upholding company policies. This full-time role reports to the District Manager and includes benefits like health, vision, and dental insurance, plus advancement opportunities.

Qualifikationen

• Honesty and good work ethic.
• At least 1 year of equivalent managerial experience.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Aufgaben

• Recruit, hire, train, schedule and supervise team members.
• Member service oversight ensuring high quality customer service.
• Front desk duties: greeting, tours, addressing service questions.
• Support for team members and club members.
• Create and maintain a positive club image.
• Coach and counsel performance to meet standards.
• Ensure opening/closing of gym on time.
• Inform staff about current marketing promotions.
• Complete onboarding in Paycom for new hires.
• Maintain club open and staffed during business hours.
• Ensure adherence to all policies and procedures.
• Order supplies and track inventory.
• Deliver excellent customer service and listening to customers.
• Problem solving and diplomacy in interactions.
• Maintain effective communication with staff and departments.

Kenntnisse

Customer Service

Listening

Problem Solving

Diplomacy

Communication

Leadership

Organizational skills

Basic computer proficiency

Paycom onboarding

Tools

Paycom

Jobbeschreibung

Planet Fitness - PF Baseline Fitness is seeking a Club Manager in Waterloo, IA to oversee gym operations and ensure a positive member experience and financial success.

You will recruit, hire, train, and supervise staff, manage front desk duties, train members, and promote a welcoming environment while upholding company policies. This full-time role reports to the District Manager and includes benefits like health, vision, and dental insurance, plus advancement opportunities.