Gym Club Manager — Lead Member Experience & Operations

Planet Fitness; Moline (IL); Vor Ort; USD 42.000 - 66.000; Vollzeit

Benefits dieser Stelle

Health insurance

Vision insurance

Dental insurance

Employee discounts

Flexible schedule

Advancement opportunities

Dollars for Scholars Program

Free gym membership

Zusammenfassung

Planet Fitness in Illinois seeks a Club Manager to oversee gym operations and deliver a positive member experience while driving financial success. You will lead recruitment, training, scheduling, and supervision of staff, and ensure high-quality member service across all touchpoints.

The role involves front desk leadership, executing promotional campaigns, onboarding new hires, inventory management, and maintaining a welcoming club image. Strong leadership and communication are essential.

Qualifikationen

• At least 1 year of equivalent managerial experience.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Aufgaben

• Recruit, hire, train, schedule and supervise team members.
• Oversee member services and ensure outstanding customer service.
• Front desk duties: greet members, give gym tours, address service questions.
• Open and close the gym promptly; ensure staffing during all hours.

Kenntnisse

Customer service

Leadership

Communication

Organizational skills

Computer literacy

Jobbeschreibung

Planet Fitness in Illinois seeks a Club Manager to oversee gym operations and deliver a positive member experience while driving financial success. You will lead recruitment, training, scheduling, and supervision of staff, and ensure high-quality member service across all touchpoints.

The role involves front desk leadership, executing promotional campaigns, onboarding new hires, inventory management, and maintaining a welcoming club image. Strong leadership and communication are essential.