Gym Assistant Manager - Lead Team & Member Experience

Planet Fitness; Belleville (AL); Sur place; USD 20 000 - 28 000; Plein temps

Avantages offerts par ce poste

Advancement

Paid time off

Training & development

401(k)

Competitive salary

Employee discounts

Free uniforms

Health insurance

Résumé du poste

Planet Fitness is seeking an Assistant Manager to help oversee gym operations and deliver the Judgement Free member experience while driving a financially successful club. You will recruit, train and develop a high-performing staff, maintain a welcoming atmosphere and ensure exceptional customer service.

You will assist in scheduling, supervising staff, handling member inquiries, tours and sign-ups, and supporting cleanliness and inventory.

Qualifications

• Customer service skills required.
• Supervisory, diplomacy and listening skills needed.
• Basic computer proficiency with Microsoft Office and Excel.
• Hard working, energetic and enthusiastic.
• Strong problem solving abilities.
• High school diploma or GED required.
• Must be 18 years of age or older.

Responsabilités

• Assist in recruiting, hiring, training and developing staff.
• Maintain a welcoming atmosphere and ensure superior customer service.
• Support Club Manager and supervise scheduling.
• Oversee front desk activities including answering phones.
• Check members in and sign up new members.
• Take prospective members on tours.
• Facilitate member requests, issues and questions.
• Oversee cleanliness and maintenance of facility.
• Order supplies within club budget.
• Track statistics and generate weekly/monthly/annual reports.
• Provide backup support when staff is absent.

Connaissances

Customer service

Supervisory

Diplomacy

Active listening

Problem solving

Work ethic

Formation

High school diploma/GED

Outils

Microsoft Excel

Microsoft Office

Description du poste

Planet Fitness is seeking an Assistant Manager to help oversee gym operations and deliver the Judgement Free member experience while driving a financially successful club. You will recruit, train and develop a high-performing staff, maintain a welcoming atmosphere and ensure exceptional customer service.

You will assist in scheduling, supervising staff, handling member inquiries, tours and sign-ups, and supporting cleanliness and inventory.