Gym Assistant Manager: Lead Member Experience & Team

Planet Fitness; Salt Lake City (UT); On-site; USD 42,000 - 64,000; Full time

Job summary

Planet Fitness in Salt Lake City is seeking an Assistant Manager to help oversee gym operations and deliver a welcoming, Judgement Free member experience while ensuring financial performance of the club.

You will assist in recruiting, training, scheduling, and supervising staff; manage front desk activities, member services, cleanliness, safety, and equipment upkeep; and track weekly and monthly performance metrics to support club success.

Qualifications

• Experience as a Member Service Representative at Planet Fitness.
• CPR certification required.
• High school diploma or GED equivalent.
• Must be 18 years of age or older.
• Strong customer service and supervisory skills.
• Basic computer proficiency (Microsoft Suite).

Responsibilities

• Assist in recruiting, hiring, training and developing staff.
• Assist in maintaining a welcoming atmosphere for members and guests.
• Support Club Manager with staff scheduling and supervision.
• Oversee front desk operations and member services.
• Resolve or escalate employee issues as needed.
• Assist with member sign-ups, tours and daily inquiries.
• Ensure cleanliness and maintenance of the facility.
• Monitor supplies and budget-based purchases.
• Track weekly, monthly and annual statistics.

Skills

Customer service

Supervisory skills

Staff management

Microsoft Suite

Problem solving

Energetic

Education

High school diploma or GED

Tools

Microsoft Suite

Job description

Planet Fitness in Salt Lake City is seeking an Assistant Manager to help oversee gym operations and deliver a welcoming, Judgement Free member experience while ensuring financial performance of the club.

You will assist in recruiting, training, scheduling, and supervising staff; manage front desk activities, member services, cleanliness, safety, and equipment upkeep; and track weekly and monthly performance metrics to support club success.