Gym Assistant General Manager: Sales & Service Lead

EōS Fitness; Houston (TX); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Free gym membership

Daily Pay

Employee referral program

401(k) with company matching

Health insurance

Dental & Vision

Job summary

EōS Fitness is opening a new gym in Houston, TX and seeks an Assistant General Manager to lead the Sales team and support daily operations.

You will drive membership sales, ensure a high level of member experience, and supervise staff to meet targets while maintaining facility standards. The role emphasizes coaching, performance management, and flexible duties as needs evolve in a startup-like environment.

Qualifications

• 2 years of customer service experience.
• 3-4 years of sales experience.
• 1 year of supervisory experience.
• Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors.
• Excellent relationship building and influencing skills with people at all levels and in all functions.
• Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.
• Prior experience or strong interest in the fitness industry is a plus.
• And, of course, someone who embraces our Core Values!

Responsibilities

• Lead the Sales team and drive sales initiatives.
• Focus on selling club memberships, individual memberships, fitness services, products, and programs to meet or exceed sales goals.
• Oversee the billing processes for memberships, monitor the sales process, and ensure timely follow-up with leads and prospects.
• Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities.
• Supervising the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
• Ensuring compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols.
• Ensuring high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.
• Engage with members in a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
• In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well-being.

Skills

Customer service

Sales experience

Supervisory experience

Communication skills

Relationship building

Time management

Job description

EōS Fitness is opening a new gym in Houston, TX and seeks an Assistant General Manager to lead the Sales team and support daily operations.

You will drive membership sales, ensure a high level of member experience, and supervise staff to meet targets while maintaining facility standards. The role emphasizes coaching, performance management, and flexible duties as needs evolve in a startup-like environment.