GxP IT Support & Systems Administrator

Clutch Canada; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Liquidia is seeking an IT Support/Systems Administrator to support IT operations across multiple sites, ensuring proper function, security, and compliance. The role focuses on end-user support, system administration, and maintaining enterprise Microsoft environments in a regulated setting.

The candidate should have 3–5 years in IT support, a relevant degree or equivalent experience, and strong Microsoft 365/AD skills to manage AD/Azure AD, SharePoint Online, and Windows platforms.

Qualifications

• 3 to 5 years of IT support experience, preferably in a pharmaceutical, medical, or regulated company.
• Degree or certificate in Information Technology, Computer Science, or a related technical discipline, or an equivalent combination of education and experience.
• Proficiency in administering Microsoft systems, including Active Directory, Azure AD, Microsoft 365, SharePoint Online, Office applications, and Windows servers and workstations.
• Working knowledge of network concepts with some ability to troubleshoot network connectivity issues.
• Experience using a helpdesk system to track, prioritize, and document issues to resolution.
• Comfort in supporting users and administering systems while keeping in mind security, regulatory, and compliance requirements typical of a regulated industry.

Responsibilities

• Collaborate with IT team members to maintain and enhance all IT systems, and actively participate in planning new systems and services.
• Partner with IT staff and company employees to identify network and computer system needs, support the installation of new hardware and software, and use employee feedback to troubleshoot issues.
• Provide comprehensive technical support for company computers, servers, printers, software, applications, and other services, ensuring adherence to all company policies and procedures.
• Support the company's rapid growth and IT organization development by contributing to the creation and continuous improvement of IT procedures and documentation
• Assist in maintaining an accurate inventory of IT equipment and related assets.
• Manage the configuration and distribution of user equipment in line with company policy and standards throughout the employee lifecycle.

Skills

Active Directory

Azure AD

Microsoft 365

SharePoint Online

Windows administration

Education

Degree or certificate in Information Technology, Computer Science, or related discipline

Tools

Intune

Endpoint Central

Jamf

PowerShell

Job description

Liquidia is seeking an IT Support/Systems Administrator to support IT operations across multiple sites, ensuring proper function, security, and compliance. The role focuses on end-user support, system administration, and maintaining enterprise Microsoft environments in a regulated setting.

The candidate should have 3–5 years in IT support, a relevant degree or equivalent experience, and strong Microsoft 365/AD skills to manage AD/Azure AD, SharePoint Online, and Windows platforms.