Guitar Repair Technician | Luthier & Customer Focus

The Guitar Center Company; Visalia (CA); On-site; USD 23,000 - 35,000; Full time

Job summary

The Guitar Center Company is seeking a Repair Technician (Guitar) to provide maintenance and repair services on customer-owned instruments and help maintain store gear. You will deliver high‑quality workmanship while delivering a positive, informative customer experience in a fast‑paced retail environment.

Key traits include customer focus, initiative, selling skills, and the ability to train others. Prior guitar repair experience and product knowledge are preferred, with compensation described

Qualifications

• Skilled understanding of repairing Guitars.
• Foundational product knowledge on Guitar Center products.
• Ability to provide excellent customer experience and service.

Responsibilities

• Interact with customers, ensuring a positive customer experience.
• Service customer-owned instruments with a high level of craftsmanship.
• Maintain store owned gear, as requested.
• Complete warranty repair work.
• Additional duties as assigned.

Skills

Customer focus

Initiative

Selling

Training

Job description

The Guitar Center Company is seeking a Repair Technician (Guitar) to provide maintenance and repair services on customer-owned instruments and help maintain store gear. You will deliver high‑quality workmanship while delivering a positive, informative customer experience in a fast‑paced retail environment.

Key traits include customer focus, initiative, selling skills, and the ability to train others. Prior guitar repair experience and product knowledge are preferred, with compensation described