Guitar Repair Tech & Luthier — Craft, Care & Customer Focus

Guitar Center Stores, Inc.; Ocala (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with company match

Mental health support

Paid sick leave

Paid vacation

Employee discount

Tuition reimbursement

Job summary

Guitar Center Stores, Inc. is seeking a Repair Tech (Guitar) to perform maintenance and repair services on customer-owned instruments and assist in store inventory upkeep. You will build strong customer relationships by delivering high-quality workmanship and friendly service.

Join a team that values craftsmanship and continuous learning as you complete warranty repairs and contribute to a positive shopping experience for musicians and enthusiasts alike.

Qualifications

• Prior experience in guitar repair or instrument maintenance is preferred.
• Strong interpersonal skills to deliver a positive customer experience.
• Ability to identify issues and take proactive action to resolve them.

Responsibilities

• Interact with customers, ensuring a positive customer experience
• Service customer-owned instruments with craftsmanship
• Maintain store owned gear, as requested
• Complete warranty repair work
• Additional duties as assigned

Skills

Customer Focus

Initiative

Selling

Training

Job description

Guitar Center Stores, Inc. is seeking a Repair Tech (Guitar) to perform maintenance and repair services on customer-owned instruments and assist in store inventory upkeep. You will build strong customer relationships by delivering high-quality workmanship and friendly service.

Join a team that values craftsmanship and continuous learning as you complete warranty repairs and contribute to a positive shopping experience for musicians and enthusiasts alike.