Guitar Repair Technician (Luthier) - Craft & Customer Experience

The Guitar Center Company; Savannah (GA); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with match

Employee discount

Job summary

The Guitar Center Company is seeking a Repair Technician (Guitar) to perform maintenance and repair on customer-owned instruments and assist in maintaining store inventory. You will deliver high-quality workmanship while ensuring an exceptional customer experience.

The role emphasizes repairing guitars, interacting with customers, and participating in the GC certification program. This position offers competitive benefits and opportunities for growth within a music-focused environment.

Qualifications

• Understanding of repairing guitars and servicing customer instruments.
• Ability to diagnose and fix instrument issues with craftsmanship.
• Willingness to learn GC certification program and sales techniques.

Responsibilities

• Interact with customers to ensure a positive experience.
• Service customer-owned instruments with high craftsmanship.
• Maintain store-owned gear as requested and complete warranty repairs.
• Additional duties as assigned by the store management.

Skills

Customer Focus

Initiative

Selling

Training

Tools

Guitar repair tools

Job description

The Guitar Center Company is seeking a Repair Technician (Guitar) to perform maintenance and repair on customer-owned instruments and assist in maintaining store inventory. You will deliver high-quality workmanship while ensuring an exceptional customer experience.

The role emphasizes repairing guitars, interacting with customers, and participating in the GC certification program. This position offers competitive benefits and opportunities for growth within a music-focused environment.