Guitar Repair Technician (Luthier) – Craft & Customer Focus

The Guitar Center Company; San Jose (CA); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Mental health support

Tuition reimbursement

Employee discount

Job summary

The Guitar Center Company is seeking a Repair Tech (Guitar) in California. You will perform maintenance and repair on customer-owned instruments and assist in maintaining store inventory, all while delivering a high level of customer satisfaction.

Ideal candidates will have strong repair skills, a customer-first mindset, and the ability to train others as needed. This is a full-time position with opportunities for growth and a benefits package.

Qualifications

• Customer service mindset and ability to deliver an excellent customer experience.
• Proactive work style with ability to identify opportunities or issues.
• Willingness to train and learn product knowledge and sales techniques.

Responsibilities

• Interact with customers to ensure a positive experience.
• Service customer-owned instruments with high craftsmanship.
• Maintain store-owned gear as required.
• Complete warranty repair work.
• Additional duties as assigned.

Skills

Customer Focus

Initiative

Selling

Training

Job description

The Guitar Center Company is seeking a Repair Tech (Guitar) in California. You will perform maintenance and repair on customer-owned instruments and assist in maintaining store inventory, all while delivering a high level of customer satisfaction.

Ideal candidates will have strong repair skills, a customer-first mindset, and the ability to train others as needed. This is a full-time position with opportunities for growth and a benefits package.