Guitar Repair Technician - Luthier Craft & Customer Care

The Guitar Center Company; Tukwila (WA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with company match

Tuition reimbursement

Employee discount

Paid time off

Job summary

The Guitar Center Company is seeking a Repair Technician (Guitar) to service customer-owned instruments and help maintain store gear. You will provide high-quality repairs and build trust with customers through craftsmanship and attentive service.

Ideal candidates have a solid understanding of guitar repair, a customer-focused mindset, and the ability to learn our product lines and certification programs. This role offers opportunities for growth and team collaboration in a music-focused retail

Qualifications

• Skilled understanding of repairing Guitars.
• Foundational knowledge of Guitar Center products.

Responsibilities

• Interact with customers, ensuring a positive customer experience.
• Service customer-owned instruments with a high level of craftsmanship.
• Maintain store owned gear, as requested.
• Complete warranty repair work.

Skills

Customer Focus

Initiative

Selling

Training

Guitar repair

Job description

The Guitar Center Company is seeking a Repair Technician (Guitar) to service customer-owned instruments and help maintain store gear. You will provide high-quality repairs and build trust with customers through craftsmanship and attentive service.

Ideal candidates have a solid understanding of guitar repair, a customer-focused mindset, and the ability to learn our product lines and certification programs. This role offers opportunities for growth and team collaboration in a music-focused retail