Guestroom Attendant | Buffalo Marriott LECOM HARBORCENTER

Shaner Group; Buffalo (NY); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance/401k

Paid time off

8 Paid holidays

Marriott hotel discounts

2 complimentary hotel nights

1 complimentary meal per shift

Located on bus/metro routes

Job summary

Shaner Group in Buffalo, NY, is seeking hotel housekeeping staff to maintain cleanliness and guest comfort. The role includes cleaning rooms, handling guest requests, and following safety procedures, with flexible shifts including weekends.

We offer full-time and part-time positions, pay $17 per hour, benefits like health insurance, 401k, PTO, and travel discounts. If you value hospitality standards and teamwork, apply today.

Qualifications

• Minimum one year cleaning experience.
• Ability to communicate with guests and staff.
• Knowledge of basic cleaning chemicals and safety procedures.
• Bilingual English/Spanish is a plus.

Responsibilities

• Clean guest rooms as assigned, meeting hotel standards.
• Report maintenance issues and guest requests.
• Maintain confidentiality and security of guest rooms.

Skills

Guest service

Communication

Bilingual EN/ES

Attention to detail

Safety awareness

Job description

Job Type:

Full-time and Part-time positions available

Pay:

$17 per hour

Work Location:

In person

Benefits:

• Health insurance / 401k
• Paid time off
• 8 Paid holidays
• Marriott Hotel Discounts at any Marriott property in the world!
• 2 Complimentary night hotel stays per year at any Shaner Managed property
• 1 Complimentary meal per shift worked
• Located on bus and metro routes.

Description:

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping room procedures, and security procedures.
• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities:

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications:

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.