Guestroom Attendant | Buffalo Marriott LECOM HARBORCENTER

Marriott-International; Buffalo (NY); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance / 401k

Paid time off

8 Paid holidays

Hotel discounts worldwide

2 complimentary nights per year at Sh?

1 Complimentary meal per shift

Located on bus and metro routes

Job summary

Marriott-International is seeking hotel housekeeping staff in Buffalo, NY. You will clean guest rooms to the brand's standards and handle guest requests, ensuring high levels of guest satisfaction.

The role requires at least one year of cleaning experience, preferably in hotels, and strong communication skills with guests and team members. Bilingual English/Spanish is a plus, with responsibilities that include safety and cleanliness across daily assignments.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

• Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness.
• Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
• Ensures the confidentiality and security of all guest rooms.

Skills

Cleaning experience

Guest communication

Chemical handling

Bilingual English/Spanish

Local attractions knowledge

Job description

Job Type: Full-time and Part-time positions available

Pay: $17 per hour

Work Location: In person

Benefits:

• Health insurance / 401k
• Paid time off
• 8 Paid holidays
• Marriott Hotel Discounts at any Marriott property in the world!
• 2 Complimentary night hotel stays per year at any Shaner Managed property
• 1 Complimentary meal per shift worked
• Located on bus and metro routes.

Description:

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping room procedures, and security procedures.
• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.