Houseperson | Buffalo Marriott LECOM HARBORCENTER

Marriott-International; Buffalo (NY); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance / 401k

Paid time off

8 Paid holidays

Marriott Hotel Discounts at any Marsh

2 Complimentary night hotel stays per年

1 Complimentary meal per shift worked

Located on bus and metro routes.

Job summary

Marriott International in Buffalo, NY is seeking housekeeping staff to clean public areas and support guest services. The role includes maintaining daily cleanliness, reporting maintenance issues, and upholding safety standards across shifts.

The position offers full-time and part-time options with benefits and employee discounts. Strong communication and basic chemical handling knowledge are preferred, with bilingual English/Spanish a plus.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to communicate effectively with guests, management and co-workers.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.

Responsibilities

• Clean hotel public areas to established standards and report maintenance deficiencies.
• Handle guest requests and complaints with confidentiality and courtesy.
• Maintain safety and housekeeping procedures.
• Return and restock cart, and assist with deep/ seasonal cleaning as scheduled.

Job description

Job Type: Full-time and Part-time positions available

Pay: $17 per hour

Work Location: In person

Benefits

• Health insurance / 401k
• Paid time off
• 8 Paid holidays
• Marriott Hotel Discounts at any Marriott property in the world!
• 2 Complimentary night hotel stays per year at any Shaner Managed property
• 1 Complimentary meal per shift worked
• Located on bus and metro routes.

Description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping procedures, and security procedures.
• Cleans and services assigned public spaces according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities

Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.