Guest Welcome Specialist - Lobby & Check-In

Westgate Resorts; Branson (CO); Vor Ort; USD 17.000 - 25.000; Vollzeit

Benefits dieser Stelle

Health benefits

Paid time off

Paid holidays

401(k) match

Daily pay

Family benefits

Wellness programs

Tuition assistance

Military leave

Employee assistance program

Zusammenfassung

Westgate Branson Woods Resort in Branson, MO is hiring a friendly Front Desk / Guest Services associate to welcome families, assist with check-in, and provide information about resort amenities and local attractions. You will greet guests in the lobby and ensure a smooth, professional experience from arrival to departure.

You will enter guest information, coordinate with sales on tours, and assist departments as needed.

Qualifikationen

• Must have the ability to establish rapport with guests and project an outgoing, welcoming personality.

Aufgaben

• Welcome families and greet guests in the lobby and provide friendly, consistent customer service.
• Provide informative and friendly assistance with the check-in process.
• Always maintain a professional and approachable demeanor and anticipate guest needs proactively.
• Offer expert knowledge about our resort amenities and local attractions.
• Enter tour guest information into the computer accurately and quickly.
• Coordinate with sales representatives to ensure they pick up their assigned tours.
• Assist sales departments when needed.
• Other duties as assigned.

Jobbeschreibung

Westgate Branson Woods Resort in Branson, MO is hiring a friendly Front Desk / Guest Services associate to welcome families, assist with check-in, and provide information about resort amenities and local attractions. You will greet guests in the lobby and ensure a smooth, professional experience from arrival to departure.

You will enter guest information, coordinate with sales on tours, and assist departments as needed.