Guest Services & Venue Support – Free Event Access

Live Nation Worldwide, Inc.; Detroit (MI); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Employee ticketing program

Generous vacation benefits

Healthcare options

Retirement benefits

Job summary

Live Nation Entertainment is seeking a Guest Services Team Member for US Concerts in Detroit. You will greet guests, scan tickets, answer questions, and assist with locating seats while helping keep the venue safe and clean throughout the show.

The role requires strong communication, judgment and the ability to assist guests with special needs. A positive, customer-focused attitude and reliability are essential.

Qualifications

• Excellent verbal, written and interpersonal communication skills.
• Acute sense of judgment, tact and diplomacy.
• Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs.

Responsibilities

• Greet guests, scan tickets, answer questions, and help locate seats.
• Examine tickets for entry to various seat levels around the venue.
• Maintain venue safety, cleanliness and presentability; resolve guest issues.
• Assist in emergencies by guiding guests to exits and providing instructions.
• Participate in venue recycling and sustainability programs with the team.

Skills

Verbal communication

Written communication

Interpersonal skills

Judgment and diplomacy

Mobility and stamina

Education

High School Diploma or equivalent

Job description

Live Nation Entertainment is seeking a Guest Services Team Member for US Concerts in Detroit. You will greet guests, scan tickets, answer questions, and assist with locating seats while helping keep the venue safe and clean throughout the show.

The role requires strong communication, judgment and the ability to assist guests with special needs. A positive, customer-focused attitude and reliability are essential.