Venue Operations Supervisor – Live Events

Live Nation Worldwide, Inc.; Detroit (MI); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Free concert tickets

Dog-friendly offices

Student loan reimbursement

Adoption/fertility support

Job summary

Live Nation Entertainment in Detroit is seeking a Security Supervisor to lead day-to-day event security operations, ensuring guest safety and smooth venue flow.

You will coordinate with the Ops Manager and Security Supervisor, respond to inquiries, manage incidents, and ensure policy compliance, including responsible alcohol service and guest relations. This role requires strong communication and leadership at fast-paced events.

Qualifications

• High school diploma required.
• Experience in live music or venue security preferred.
• Strong guest relations and communication skills.

Responsibilities

• Perform opening/running/closing duties per Live Nation policy.
• Respond to guest inquiries and resolve security-related concerns.
• Inform guests of venue amenities and services.
• Maintain awareness of SOPs and communicate them to staff.
• Lead pre-shift meetings and coordinate with MOD on issues.
• Complete incident reports and witness statements.
• Assist with ejection logs and incident reporting.
• Work Special Events as scheduled.

Skills

Alcohol awareness

Nightclub operations

Guest relations

Prioritization

Multitasking

Reading guests

Communication

Education

HS Diploma

College diploma (related field)

Live music experience

Job description

Live Nation Entertainment in Detroit is seeking a Security Supervisor to lead day-to-day event security operations, ensuring guest safety and smooth venue flow.

You will coordinate with the Ops Manager and Security Supervisor, respond to inquiries, manage incidents, and ensure policy compliance, including responsible alcohol service and guest relations. This role requires strong communication and leadership at fast-paced events.