Guest Services & Transportation Lead — Cruise Privileges

Carnival Corporation; Fairbanks (AK); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Cruise Privileges

Health Benefits

401(k) Plan

Employee Stock Purchase Plan

Training & Professional Development

Rewards & Incentives

Job summary

Carnival Corporation in Fairbanks is seeking an Assistant Manager of Guest Services to provide day-to-day leadership and seasonal operational oversight of guest services, transportation support and luggage operations.

The role requires independent judgment, strong communication, and the ability to manage staff across multiple locations, including airport and hotels, while ensuring guest satisfaction and compliance with company policies.

Qualifications

• Requires high school diploma or equivalent.
• Associate level knowledge or experience preferred.
• Ability to pass pre-employment background check and work in the United States.

Responsibilities

• Oversee guest services and transportation support.
• Supervise staff and activities to meet guest satisfaction.
• Develop and manage staff schedules based on guest volumes and operations.
• Assist in recruiting, interviewing, onboarding, and training seasonal employees.
• Provide coaching and performance feedback to staff.

Skills

Leadership

Guest services

Staff supervision

Scheduling

Communication

Problem-solving

MS Office

Education

Associate’s degree or equivalent experience

Tools

Outlook

Excel

Word

Job description

Carnival Corporation in Fairbanks is seeking an Assistant Manager of Guest Services to provide day-to-day leadership and seasonal operational oversight of guest services, transportation support and luggage operations.

The role requires independent judgment, strong communication, and the ability to manage staff across multiple locations, including airport and hotels, while ensuring guest satisfaction and compliance with company policies.