Guest Transportation & Excursion Concierge

Princess Cruises and Holland America Line; Alaska; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Travel - FREE CRUISE AFTER YOUR FIRST

Reward for Referral Program

Experience – Of a lifetime!

Rewards & Incentives.

Community Service.

Employee Activities.

Professional Growth.

Job summary

Princess Cruises and Holland America Line seeks a Representative, Transportation Services in Alaska to provide information and guest assistance related to local activities and transportation, and to coordinate driver arrivals at hotel properties.

This seasonal, full-time role requires prior customer service experience, ability to work long shifts, and a commitment to safety and service excellence while helping guests plan excursions and enjoy their cruise vacation.

Qualifications

• Prior customer service experience.
• Must pass a pre-employment background check.
• Minimum age of 18 years required to reside in company housing, where available.
• Must be eligible to work in the United States; no visa sponsorship.

Responsibilities

• Provides information and customer service to hotel guests in relations to local activities and transportation.
• Coordinates arrivals and departures of drivers at the hotel properties.

Skills

Lifting 50lbs

Time management

Fast-paced

Independent work

Policy compliance

Stand/walk 9 hours

Job description

Princess Cruises and Holland America Line seeks a Representative, Transportation Services in Alaska to provide information and guest assistance related to local activities and transportation, and to coordinate driver arrivals at hotel properties.

This seasonal, full-time role requires prior customer service experience, ability to work long shifts, and a commitment to safety and service excellence while helping guests plan excursions and enjoy their cruise vacation.