Guest Services Supervisor — Flexible Hours & Growth

Global Partners LP; Chester (VT); Sur place; USD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Health & Wellness

401k match

Tuition reimbursement after 6 months

Résumé du poste

Global Partners LP in Vermont is seeking a Guest Service Supervisor to lead staff, ensure customer satisfaction, and manage POS cash processes in a retail setting. The role emphasizes safety, quality, and daily store operations while supporting long-term guest engagement.

As a Fortune 500 company with a long history, Global Partners emphasizes community care, career growth, and customer-focused service. The role requires flexibility for day/evening shifts and an 18.00–21.66 USD hourly wage range.

Qualifications

• Supervise employees and ensure management directives are followed.
• Provide constructive feedback to improve performance.
• Greet guests and deliver an enjoyable shopping experience.
• Follow safety, security, and quality policies and store procedures.
• Operate POS and maintain cash levels during shifts.
• Keep store areas clean and stock orderly throughout the day.
• Execute guest service programs and cash deposits as required.
• Address guest inquiries and manage vendor check-ins.

Responsabilités

• Supervise employees making sure they are performing all the job duties implemented by management.
• Coaching employees by giving them constructive feedback to help perform certain tasks.
• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
• Operate the point of sale pursuant to corporate standards; maintain proper cash levels (including employees being supervised).
• Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc.).
• Ensure the 24/7 execution of all guest service programs and processes.
• Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable.
• Always replenishes products to ensure in-stock conditions.
• Address inquiries and complaints from guests.
• Check in external and internal vendors per established guidelines.

Connaissances

Supervise staff

Coaching feedback

Guest service

Cash handling

POS operation

Store cleanliness

Vendor check-in

Formation

High school diploma

Description du poste

Global Partners LP in Vermont is seeking a Guest Service Supervisor to lead staff, ensure customer satisfaction, and manage POS cash processes in a retail setting. The role emphasizes safety, quality, and daily store operations while supporting long-term guest engagement.

As a Fortune 500 company with a long history, Global Partners emphasizes community care, career growth, and customer-focused service. The role requires flexibility for day/evening shifts and an 18.00–21.66 USD hourly wage range.