Guest Service Supervisor - Growth, Flexible Hours

Global Montello Group Corp; Warren (VT); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Life Insurance

401k with match

Tuition Reimbursement

Career Development Trainings

Job summary

Global Partners LP is seeking a Guest Service Supervisor to lead staff, supervise daily tasks, and ensure excellent guest experiences in our Warren, VT store. You will coordinate operations, coach teammates, and uphold safety and cash-handling standards.

This role requires flexible hours, is 18+, and involves frontline duties including greeting guests, operating POS, stocking, and responding to inquiries. We offer competitive pay and opportunities for development.

Qualifications

• Experience supervising retail staff.
• Strong customer service and communication.
• Willing to work flexible hours including nights and weekends.

Responsibilities

• Supervise employees making sure they are performing all the job duties implemented by management.
• Coaching employees by giving them constructive feedback to help perform certain tasks.
• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
• Operate the point of sale pursuant to corporate standards; maintain proper cash levels (including employees being supervised).
• Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc.).
• Ensure the 24/7 execution of all guest service programs and processes.
• Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable.
• Always replenishes products to ensure in-stock conditions.
• Address inquiries and complaints from guests.
• Check in external and internal vendors per established guidelines.

Skills

Customer service

Supervisory experience

Cash handling

Communication skills

Education

High School Diploma

Job description

Global Partners LP is seeking a Guest Service Supervisor to lead staff, supervise daily tasks, and ensure excellent guest experiences in our Warren, VT store. You will coordinate operations, coach teammates, and uphold safety and cash-handling standards.

This role requires flexible hours, is 18+, and involves frontline duties including greeting guests, operating POS, stocking, and responding to inquiries. We offer competitive pay and opportunities for development.