Guest Experience Supervisor | Growth, Benefits & Training

Global Montello Group Corp; South Burlington (VT); On-site; USD 24,000 - 29,000; Full time

Job summary

Global Partners LP in Vermont is seeking a Guest Service Supervisor to lead staff, oversee operations, and ensure excellent guest service. You will coach employees, greet customers, and enforce safety and policy standards across the store while maintaining cash controls and POS accuracy.

The role requires strong organizational skills, reliability, and the ability to work flexible hours. This position offers opportunities for growth within a Fortune 500 company with a long-standing community

Qualifications

• High school diploma or equivalent is required.

Responsibilities

• Supervise employees and monitor work processes directed by management.
• Greet guests and provide an enjoyable shopping experience for everyone.
• Enforce safety, security, quality and store policies and procedures.
• Operate the point of sale and maintain cash levels with staff supervision.
• Complete store housekeeping and ensure 24/7 guest service programs.
• Handle cash processes including deposits, lottery, gift cards and checks.
• Replenish products to keep in-stock conditions.
• Address guest inquiries and handle complaints professionally.
• Check in external and internal vendors per guidelines.

Education

High School Diploma

Job description

Global Partners LP in Vermont is seeking a Guest Service Supervisor to lead staff, oversee operations, and ensure excellent guest service. You will coach employees, greet customers, and enforce safety and policy standards across the store while maintaining cash controls and POS accuracy.

The role requires strong organizational skills, reliability, and the ability to work flexible hours. This position offers opportunities for growth within a Fortune 500 company with a long-standing community