Guest Services Specialist - Money Orders & More

Coborn; Melrose (MN); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

10% employee discount

DailyPay

Paid Time Off

Holiday pay

Employee stock ownership

Education benefits

Job summary

Coborn’s Guest Service Representatives play a vital role at our front-end counters, delivering convenient services such as money orders, Western Union, post services, and more. This position involves cashiering, merchandising support, and ensuring accuracy across transactions to uphold Coborn’s high standards of service.

We offer an employee-owned workplace with opportunities for growth and a comprehensive benefits package.

Responsibilities

• Maintain a "Say Yes to the Guest" attitude by providing remarkable guest service.
• Perform all front-end functions including, but not limited to: cashiering, bagging, running money order machines, electronic payment machines, postal machinery, copies, lottery equipment, Western Union, bookkeeping, etc.
• Assist guests with returned merchandise, overrings, and overcharges.
• Conduct cashier accuracy audits. Provide low-level troubleshooting and/or inform store management of problem areas, including: pricing, equipment breakdowns, service levels and standards, personnel problems, etc.
• Provide backup services to employees in all areas of responsibility including bookkeeping, Guest Services, cashiering, bagging, and pushing carts.
• Provide backup to the Guest Service Manager and Senior Guest Service Manager in his/her absence.

Job description

Coborn’s Guest Service Representatives play a vital role at our front-end counters, delivering convenient services such as money orders, Western Union, post services, and more. This position involves cashiering, merchandising support, and ensuring accuracy across transactions to uphold Coborn’s high standards of service.

We offer an employee-owned workplace with opportunities for growth and a comprehensive benefits package.