Guest Experience Specialist — Front-End & Money Services

coborns; Houghton (MI); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee discount

DailyPay access

Paid time off

Floating holidays

Sunday premium pay

Military leave

Employee recognition

Health & wellness programs

EAP

401(k) with match

ESOP

Tuition reimbursement

Education benefits

Voluntary benefits

Job summary

Coborn’s, Inc. is seeking a Guest Services Representative to deliver remarkable guest service at the Front End. You will handle cashiering, money orders, Western Union, refunds, and other specialty services to support the store and guests.

The role emphasizes teamwork, accuracy, and a positive attitude, with opportunities for growth within Coborn’s, Inc. This position offers the benefits and stability of an employee-owned company in a Midwest grocery network.

Qualifications

• Customer service experience preferred.
• Ability to perform cashiering, returns, and basic store transactions.
• Strong accuracy for money handling and pricing issues.

Responsibilities

• Provide remarkable guest service at the front-end.
• Operate cashiering, money orders, Western Union, and other services.
• Assist guests with returns, overcharges, and pricing concerns.
• Support management with daily store operations as needed.
• Provide backup for Guest Service Manager in absence.

Skills

Customer service

Cash handling

Retail operations

Job description

Coborn’s, Inc. is seeking a Guest Services Representative to deliver remarkable guest service at the Front End. You will handle cashiering, money orders, Western Union, refunds, and other specialty services to support the store and guests.

The role emphasizes teamwork, accuracy, and a positive attitude, with opportunities for growth within Coborn’s, Inc. This position offers the benefits and stability of an employee-owned company in a Midwest grocery network.