Front-End & Money Services Associate

Coborn; Willmar (MN); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

10% employee discount on groceries

DailyPay - Get Paid Daily

PTO / Vacation

Floating holidays & 1.5x holiday pay

Sunday Premium Pay

Paid Military Leave

Employee recognition programs

Health & Wellness programs

Employee Assistance Program (EAP)

National discount marketplace access

Career growth opportunities

401(k) with company match

ESOP - employee-owned

Tuition discounts / scholarships

Additional voluntary benefits (vision,

accident and critical illness ins.

Job summary

Coborn’s is seeking a Guest Services Representative to deliver exceptional guest service at the Guest Service Counter, handling money orders, Western Union, dry cleaning, postage and more. You’ll support front-end operations with cashiering, transactions, returns and exchanges, maintaining Coborn’s high service standards.

The role focuses on helping guests with various services, ensuring accuracy, and backing up the team as needed.

Qualifications

• We are an EEO/AA Employer - All qualified individuals, including minorities, females, veterans and individuals with disabilities are encouraged to apply.

Responsibilities

• Maintain a 'Say Yes to the Guest' attitude by providing remarkable guest service.
• Perform all front-end functions including, but not limited to: cashiering, bagging, running money order machines, electronic payment machines, postal machinery, copies, lottery equipment, Western Union, bookkeeping, etc.
• Assist guests with returned merchandise, overrings, and overcharges.
• Conduct cashier accuracy audits. Provide low-level troubleshooting and/or inform store management of problem areas, including: pricing, equipment breakdowns, service levels and standards, personnel problems, etc.
• Provide backup services to employees in all areas of responsibility including bookkeeping, Guest Services, cashiering, bagging, and pushing carts.
• Provide backup to the Guest Service Manager and Senior Guest Service Manager in his/her absence.

Job description

Coborn’s is seeking a Guest Services Representative to deliver exceptional guest service at the Guest Service Counter, handling money orders, Western Union, dry cleaning, postage and more. You’ll support front-end operations with cashiering, transactions, returns and exchanges, maintaining Coborn’s high service standards.

The role focuses on helping guests with various services, ensuring accuracy, and backing up the team as needed.