Guest Services Specialist II

Coborn's; Wisconsin; Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discount 10%

DailyPay access

Paid Time Off

Floating holidays

Sunday premium pay

Military leave

Employee recognition programs

Wellness programs

EAP access

Discount marketplace

Career growth opportunities

401(k) match

ESOP

Education benefits

Voluntary benefits

Job summary

Coborn's is looking for a Guest Services Representative to provide exceptional guest service at the Guest Service Counter, offering money orders, Western Union and other services not found at traditional grocers. You will support front-end operations, handle various transactions, and help maintain accurate pricing and service levels.

Stevenson-style responsibilities include assisting guests with returns, refunds, and exchanges, while contributing to a team-driven culture in an employee-owned

Qualifications

• Customer service experience preferred.
• Cashier experience helpful.

Responsibilities

• Maintain a positive Say Yes to the Guest attitude and deliver remarkable guest service.
• Handle front-end functions including cashiering, bagging, and money order processing.
• Assist guests with returns, price overrides, and coupon/refund transactions.
• Perform cashier accuracy audits and communicate issues to store management.

Job description

Coborn's is looking for a Guest Services Representative to provide exceptional guest service at the Guest Service Counter, offering money orders, Western Union and other services not found at traditional grocers. You will support front-end operations, handle various transactions, and help maintain accurate pricing and service levels.

Stevenson-style responsibilities include assisting guests with returns, refunds, and exchanges, while contributing to a team-driven culture in an employee-owned