Guest Experience Specialist II

Coborn's; North Dakota; Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discount

DailyPay

PTO / Vacation

Floating holidays

Job summary

Coborn’s is seeking a Guest Services Representative to deliver exceptional guest service at the front-end and Guest Service Counter. You will handle cashier tasks, money orders, and special services like Western Union and mailing needs while supporting store operations.

The role emphasizes cash handling, customer interaction, and backup to management, with a team-oriented environment and benefits for eligible staff.

Qualifications

• Experience in cashiering and front-end operations.
• Ability to perform money orders, Western Union, and postal services.
• Strong communication and guest-service orientation.

Responsibilities

• Maintain a positive guest experience at the service counter.
• Assist guests with returns, exchanges, and price discrepancies.
• Support front-end operations including cashier interventions and account balancing.
• Provide backup to Guest Service Manager as needed.

Skills

Customer service

Cash handling

Front-end support

Problem resolution

Tools

POS system

Job description

Coborn’s is seeking a Guest Services Representative to deliver exceptional guest service at the front-end and Guest Service Counter. You will handle cashier tasks, money orders, and special services like Western Union and mailing needs while supporting store operations.

The role emphasizes cash handling, customer interaction, and backup to management, with a team-oriented environment and benefits for eligible staff.