Guest Services Specialist - Front-End & Transactions

Coborn's, Inc.; Big Lake (MN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

10% grocery employee discount

DailyPay - access to pay before payday

Paid Time Off (PTO)

Sunday Premium Pay

401(k) with company match

Job summary

Coborn's, Inc. is seeking a Guest Services Representative to deliver remarkable guest service at the Guest Service Counter, offering specialty services not found at traditional grocers.

You will support the front-end and other store areas through cashiering, transaction corrections, and miscellaneous guest-focused tasks. The role emphasizes a positive attitude, multitasking across front-end duties, and assisting guests with returns, coupons, and services like money orders and Western Union.

Qualifications

• Experience delivering frontline guest service in a retail setting.
• Able to handle monetary transactions with accuracy and integrity.
• Familiarity with money orders, Western Union, and postages is a plus.

Responsibilities

• Maintain a positive guest service attitude.
• Perform front-end duties including cashiering, bagging, and basic clerical tasks.
• Process returns, coupon refunds, and exchanges accurately.
• Support store operations with cashier interventions and transaction corrections.
• Assist with miscellaneous duties as needed to support guests and team.

Skills

Customer service

Cash handling

Money orders & Western Union

Retail POS systems

Job description

Coborn's, Inc. is seeking a Guest Services Representative to deliver remarkable guest service at the Guest Service Counter, offering specialty services not found at traditional grocers.

You will support the front-end and other store areas through cashiering, transaction corrections, and miscellaneous guest-focused tasks. The role emphasizes a positive attitude, multitasking across front-end duties, and assisting guests with returns, coupons, and services like money orders and Western Union.