Guest Services Specialist - Healthcare Reception

Heritage Manor Care; Vista (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

Heritage Manor Care in Vista, California is seeking a dedicated full-time Receptionist to enhance the care experience for guests. The Receptionist will be responsible for greeting guests and their families, answering phone calls, managing guest files, and providing administrative and billing support while ensuring compliance with HIPPA laws. Ideal candidates should have a high school diploma and a passion for exceptional customer service.

Qualifications

• Must provide exceptional customer service to guests.
• Should maintain an accurate guest file by room number.
• Needs to comply with HIPPA laws.

Responsibilities

• Greet guests and family members as they arrive.
• Answer phones and transfer calls as needed.
• Provide administrative support including admissions and billing.

Education

High School diploma

Job description

Heritage Manor Care in Vista, California is seeking a dedicated full-time Receptionist to enhance the care experience for guests. The Receptionist will be responsible for greeting guests and their families, answering phone calls, managing guest files, and providing administrative and billing support while ensuring compliance with HIPPA laws. Ideal candidates should have a high school diploma and a passion for exceptional customer service.