Guest Services Specialist - Front End & Quick Services

Coborn's, Inc.; Sturgeon Bay (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

10% employee discount on grocery items

DailyPay access to wages

Paid Time Off (PTO)

Paid Holidays & time-and-a-half on a H

Sunday Premium Pay

Employee Stock Ownership Program (ESOP

Job summary

Coborn's, Inc. is seeking a Guest Services Representative to deliver remarkable guest service at the Guest Service Counter, supporting the front-end and store with a variety of transactions.

Responsibilities include cashiering, returns, coupon refunds, exchanges, and assisting guests with merchandise and services The role emphasizes a positive attitude, accuracy, and teamwork in a fast-paced retail environment across Coborn's family of stores.

Responsibilities

• Maintain a "Say Yes to the Guest" attitude by providing remarkable guest service.
• Perform all front-end functions including, but not limited to: cashiering, bagging, running money order machines, electronic payment machines, postal machinery, copies, lottery equipment, Western Union, bookkeeping, etc.
• Assist guests with returned merchandise, overrings, and overcharges.
• Conduct cashier accuracy audits. Provide low-level troubleshooting and/or inform store management of problem areas, including: pricing, equipment breakdowns, service levels and standards, personnel problems, etc.
• Provide backup services to employees in all areas of responsibility including bookkeeping, Guest Services, cashiering, bagging, and pushing carts.
• Provide backup to the Guest Service Manager and Senior Guest Service Manager in his/her absence.

Skills

Cashier duties

Customer service

Money orders

Western Union

Cash handling

Tools

Money order machines

Electronic payment machines

Postal machinery

Copy machines

Job description

Coborn's, Inc. is seeking a Guest Services Representative to deliver remarkable guest service at the Guest Service Counter, supporting the front-end and store with a variety of transactions.

Responsibilities include cashiering, returns, coupon refunds, exchanges, and assisting guests with merchandise and services The role emphasizes a positive attitude, accuracy, and teamwork in a fast-paced retail environment across Coborn's family of stores.