Guest Services Specialist — Front-End & Quick Transactions

Coborn's, Inc.; Mora (MN); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

DailyPay

Paid Time Off

Sunday Premium Pay

Military Leave

ESOP

Tuition reimbursement

401(k) match

Education benefits

Job summary

Coborn's, Inc. is hiring a Guest Services Representative to deliver exceptional guest service at the Guest Service Counter, handling money orders, Western Union, dry cleaning, postage, and other services.

You will support cashiering, returns, and various front-end duties to ensure a smooth shopping experience. The role emphasizes positive guest interactions, accuracy in transactions, and willingness to back up team members across departments.

Responsibilities

• Maintain a "Say Yes to the Guest" attitude by providing remarkable guest service.
• Perform all front-end functions including, but not limited to: cashiering, bagging, running money order machines, electronic payment machines, postal machinery, copies, lottery equipment, Western Union, bookkeeping, etc.
• Assist guests with returned merchandise, overrings, and overcharges.
• Conduct cashier accuracy audits. Provide low-level troubleshooting and/or inform store management of problem areas, including: pricing, equipment breakdowns, service levels and standards, personnel problems, etc.
• Provide backup services to employees in all areas of responsibility including bookkeeping, Guest Services, cashiering, bagging, and pushing carts.
• Provide backup to the Guest Service Manager and Senior Guest Service Manager in his/her absence.

Skills

Guest service

Cash handling

Tools

Money order machines

Electronic payment machines

Western Union

Job description

Coborn's, Inc. is hiring a Guest Services Representative to deliver exceptional guest service at the Guest Service Counter, handling money orders, Western Union, dry cleaning, postage, and other services.

You will support cashiering, returns, and various front-end duties to ensure a smooth shopping experience. The role emphasizes positive guest interactions, accuracy in transactions, and willingness to back up team members across departments.