Guest Services Specialist — Front Desk & Reservations

Hamister Group; Evansville (IN); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

The Hamister Group's Courtyard Evansville is seeking friendly Guest Services Representatives to provide outstanding service to hotel guests.

Responsibilities include checking guests in/out, handling reservations and payments, answering phones, and maintaining a welcoming front desk environment. Candidates with hospitality experience and strong communication skills are preferred, with the ability to work flexible shifts including weekends and holidays.

Qualifications

• Experience in customer service or hospitality preferred.
• Excellent communication and interpersonal skills.
• Professional, friendly, and reliable.
• Able to work flexible shifts, including weekends and holidays.

Responsabilités

• Welcome guests and assist with check-in/check-out
• Handle reservations, payments, and guest requests
• Answer phones and provide information
• Address guest concerns professionally
• Maintain a clean, welcoming front desk

Connaissances

Customer service

Hospitality experience

Communication skills

Interpersonal skills

Reliability

Description du poste

The Hamister Group's Courtyard Evansville is seeking friendly Guest Services Representatives to provide outstanding service to hotel guests.

Responsibilities include checking guests in/out, handling reservations and payments, answering phones, and maintaining a welcoming front desk environment. Candidates with hospitality experience and strong communication skills are preferred, with the ability to work flexible shifts including weekends and holidays.