Guest Services Host & Seating Specialist

Bally's Evansville Casino & Hotel; Evansville (IN); Presencial; USD 15.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

401(k) matching

Flexible spending account

Employee assistance program

Free parking

Life insurance

On-the-job training

Paid time off

Descripción de la vacante

Bally's Evansville Casino & Hotel in Evansville, IN is hiring for a guest-facing role with a focus on hospitality, seating guests, and maintaining professional standards. The position requires strong communication, the ability to learn the reservation and POS systems, and a commitment to service excellence.

Expect a range of duties from greeting guests to assisting with seating, answering queries, and supporting housekeeping tasks. Flexible hours including holidays and weekends are required.

Formación

• High school diploma or better required.
• Strong communication and interpersonal skills essential.
• Ability to think critically and solve problems.
• Detail-oriented with strong accuracy.
• Customer service mindset and client-focused approach required.

Responsabilidades

• Greet each guest with a smile and personalized greeting.
• Acknowledge guests as they leave, showing appreciation.
• Maintain high standards of personal hygiene and appearance.
• Provide professional, businesslike attitude at all times.
• Know the menu, promotions, events, and relevant information.
• Seat guests to optimize service experience.
• Answer phone inquiries per company policy.
• Assist bussers with setting and clearing tables.
• Participate in general housekeeping around the foyer, front windows, and host stand.
• Learn and operate the computerized reservation/seating/paging system and POS.

Conocimientos

Time Management

Communication

Critical thinking

Detail Oriented

Customer/ Client Focus

Educación

High School or better

Descripción del empleo

Bally's Evansville Casino & Hotel in Evansville, IN is hiring for a guest-facing role with a focus on hospitality, seating guests, and maintaining professional standards. The position requires strong communication, the ability to learn the reservation and POS systems, and a commitment to service excellence.

Expect a range of duties from greeting guests to assisting with seating, answering queries, and supporting housekeeping tasks. Flexible hours including holidays and weekends are required.