Front Desk Receptionist

Floyd's 99 Barbershop; Aurora (CO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Growth opportunities

Employee assistance program

Relaxed environment

Relocation options

Job summary

Floyd's 99 Barbershop in Aurora, CO is looking for a full-time Front Desk Receptionist. You will be the first point of contact, greeting clients, answering calls, scheduling appointments, and helping customers understand our services.

The role requires friendliness, organization, and the ability to upsell offerings. The position offers a $16.00/hour wage, a flexible schedule with peak hours in evenings, nights, and weekends, and benefits for full-time staff including health coverage and an

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty environments.
• Experience working in a fast-paced setting.
• Excellent communication skills both over the phone and in person.

Responsibilities

• Answer phone calls and respond to questions from customers.
• Inform customers about services and offerings; upsell products or treatments.
• Schedule appointments and provide cost estimates when requested.
• Take staff messages and help with general cleaning to support daily operations.

Skills

Customer service

Phone & in-person communication

Team collaboration

Confidentiality

Time management

Scheduling flexibility

Job description

Floyd's 99 Barbershop in Aurora, CO needs your help! We're on a mission to deliver the best cosmetology services and treatments possible, and we need a friendly, attentive person to become our full-time Front Desk Receptionist. If you can facilitate efficient workdays, maintain organization, and provide fantastic customer service, keep reading to learn more!

THE BASICS

Pay: Our Front Desk Receptionist earns $16.00/hour.

Schedule: Flexibility is required, as peak hours are often during evenings, nights, and weekends.

Benefits:

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

A LITTLE ABOUT US

We do more than just cut hair-we create an experience. With a focus on style, precision, and top-notch service, our team is dedicated to helping every client look and feel their best. We put people first, providing a supportive environment where creativity flourishes, skills improve, and careers grow. If you're looking for a place to develop your craft, collaborate with a great team, and take your career to new heights, Floyd's 99 Barbershop on Smoky Hill is the place for you.

QUALIFICATIONS

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

ARE YOU THE FRONT DESK RECEPTIONIST WE'RE LOOKING FOR?

You're at the center of our barbershop, engaging with customers and helping connect them with our exceptional services. Always polite and professional, you answer phone calls, respond to questions, and inform customers about our various offerings. You upsell products or treatments and schedule appointments, providing cost estimates as requested. You take staff messages and help with general cleaning, making a tangible impact every day!

At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Can you see yourself excelling in this customer service role?