Guest Services Specialist — Front Desk

Skyline Lodge; Highlands (NC); Presencial; USD 17.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary and benefits

Dynamic and growing hospitality team

Fast-paced and rewarding environment

Descripción de la vacante

The Indigo Road Hospitality Group (IRHG) is hiring a Front Desk Agent in Highlands, NC. You will be the first point of contact for guests, delivering attentive service while handling check-ins, check-outs, and room assignments with accuracy and discretion.

Join a growing hospitality team where you can contribute to guest satisfaction, learn our property management systems, and support in day-to-day front desk operations in a fast-paced environment.

Formación

• Provide excellent and attentive guest service.
• Able to communicate clearly with guests and team members.
• Demonstrate problem-solving skills and initiative.

Responsabilidades

• Process check-ins, check-outs, and room assignments.
• Handle guest records with integrity and confidentiality.
• Maintain cash and credit transaction accuracy.
• Protect guest privacy and company information.
• Assist with luggage and mobility needs as required.
• Follow safety and security procedures and attend training.

Conocimientos

Guest service

Communication

Team player

Problem solving

Educación

High school diploma or equivalent

Herramientas

Microsoft Word

Outlook

Excel

Descripción del empleo

The Indigo Road Hospitality Group (IRHG) is hiring a Front Desk Agent in Highlands, NC. You will be the first point of contact for guests, delivering attentive service while handling check-ins, check-outs, and room assignments with accuracy and discretion.

Join a growing hospitality team where you can contribute to guest satisfaction, learn our property management systems, and support in day-to-day front desk operations in a fast-paced environment.