Guest Services Specialist — Front Desk

Island Hospitality Management; Gainesville (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Healthcare including Medical, Dental,

Vision Insurance

401(k) Retirement plan

Paid Sick and Vacation Time

Employee Discounts

Job summary

Island Hospitality in Gainesville, FL is seeking a friendly Front Desk Agent to manage check-in/out, assist guests and vendors, and provide accurate information in a fast-paced environment. The ideal candidate will excel in communication, multitasking, and delivering outstanding guest service while maintaining professionalism.

Flexible scheduling is required to accommodate guest occupancy and seasonal needs.

Qualifications

• Must have outstanding communication skills and be able to extend professionalism and courtesy to guests and vendors.
• Ability to handle fast-paced operations and multitask efficiently.
• Strong initiative, problem-solving ability, and a welcoming attitude toward guests.

Responsibilities

• Check-in and check-out hotel guests.
• Process payments according to hotel requirements.
• Provide information and assistance to guests and vendors.
• Prepare reports during each shift for management.

Skills

Communication skills

Customer service

Problem solving

Team player

Stress management

Job description

Island Hospitality in Gainesville, FL is seeking a friendly Front Desk Agent to manage check-in/out, assist guests and vendors, and provide accurate information in a fast-paced environment. The ideal candidate will excel in communication, multitasking, and delivering outstanding guest service while maintaining professionalism.

Flexible scheduling is required to accommodate guest occupancy and seasonal needs.