Guest Services Specialist – Dual Role & Concierge

SunStream, Inc.; Fort Myers (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

SunStream, Inc. is seeking a friendly Guest Services Agent for GullWing Beach Resort & Pointe Estero Beach Resort in Fort Myers Beach, FL. You will assist guests with check-in/check-out, register guests, settle accounts, and provide accurate information to guests and visitors.

The role may include Concierge/Bell Person duties as needed. Applicants should have prior hotel guest services experience and a flexible schedule, including days, holidays, and weekends.

Qualifications

• Previous hotel guest services experience is preferred.
• Flexible schedule is required including days, holidays and weekends as needed.
• Must be able to speak, read and write in English; Bilingual a plus, but not required.

Responsibilities

• Register guests efficiently and assist with guest settlement.
• Provide accurate information to guests, co-workers and visitors.
• May perform Concierge/Bell Person duties as necessary.

Skills

Guest services experience

English proficiency

Flexible schedule

Job description

SunStream, Inc. is seeking a friendly Guest Services Agent for GullWing Beach Resort & Pointe Estero Beach Resort in Fort Myers Beach, FL. You will assist guests with check-in/check-out, register guests, settle accounts, and provide accurate information to guests and visitors.

The role may include Concierge/Bell Person duties as needed. Applicants should have prior hotel guest services experience and a flexible schedule, including days, holidays, and weekends.