Guest Services Agent - GullWing Beach Resort & Pointe Estero Beach Resort (Dual Role)

SunStream, Inc.; Fort Myers (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

SunStream, Inc. is seeking a friendly Guest Services Agent for GullWing Beach Resort & Pointe Estero Beach Resort in Fort Myers Beach, FL. You will assist guests with check-in/check-out, register guests, settle accounts, and provide accurate information to guests and visitors.

The role may include Concierge/Bell Person duties as needed. Applicants should have prior hotel guest services experience and a flexible schedule, including days, holidays, and weekends.

Qualifications

• Previous hotel guest services experience is preferred.
• Flexible schedule is required including days, holidays and weekends as needed.
• Must be able to speak, read and write in English; Bilingual a plus, but not required.

Responsibilities

• Register guests efficiently and assist with guest settlement.
• Provide accurate information to guests, co-workers and visitors.
• May perform Concierge/Bell Person duties as necessary.

Skills

Guest services experience

English proficiency

Flexible schedule

Job description

Guest Services Agent - GullWing Beach Resort & Pointe Estero Beach Resort (Dual Role)# Guest Services Agent - GullWing Beach Resort & Pointe Estero Beach Resort (Dual Role)Hot JobGULLWING BEACH RESORT - Fort Myers Beach, FL 33931; POINTE ESTERO BEACH RESORT - Fort Myers Beach, FL 33931## OverviewCategoryCustomer Service## DescriptionThis position is responsible for friendly, efficient registration, guest settlement, and the ability to provide accurate information to guests, co-workers and visitors. Candidates must be able to interact with guests in a courteous and efficient manner, possess high levels of attention to detail, and maintain high standards of guest service at all times. May perform Concierge/Bell Person duties as necessary.## QualificationsPrevious hotel guest services experience is preferred. Flexible schedule is required including days, holidays and weekends as needed. (Evenings not currently required.) Must be able to speak, read and write in English; Bilingual a plus, but not required.