Guest Services Agent - Full Time - DiamondHead Beach Resort

Sunstream Hotels & Resorts; Fort Myers Beach (FL); On-site; USD 26,000 - 38,000; Full time

Job summary

Sunstream Hotels & Resorts at DiamondHead Beach Resort in Fort Myers Beach, FL seeks a Front Desk / Guest Services associate to handle friendly, efficient registration and guest settlement, and to provide accurate information to guests, co-workers and visitors. Candidates must interact courteously, maintain high standards of guest service, and may perform Concierge/Bell Person duties as needed.

A flexible schedule including weekends and holidays is required, and English proficiency is mandatory

Qualifications

• Previous hotel guest services experience is preferred.
• Flexible schedule including days, holidays and weekends.
• Must be able to speak, read and write in English; bilingual a plus, but not required.

Responsibilities

• Registration and guest settlement at the front desk.
• Provide accurate information to guests, co-workers and visitors.
• May perform Concierge/Bell Person duties as necessary.

Skills

Guest services

Customer service

Communication

Attention to detail

Job description

Job Details:

Job Location

DIAMONDHEAD BEACH RESORT - Fort Myers Beach, FL 33931

Job Category

Hospitality - Hotel

Responsibilities

This position is responsible for friendly, efficient registration, guest settlement, and the ability to provide accurate information to guests, co-workers and visitors.

Candidates must be able to interact with guests in a courteous and efficient manner, possess high levels of attention to detail, and maintain high standards of guest service at all times.

May perform Concierge/Bell Person duties as necessary.

Qualifications

Previous hotel guest services experience is preferred.

Flexible schedule is required including days, holidays and weekends as needed. (Evenings not currently required.)

Must be able to speak, read and write in English; Bilingual a plus, but not required.