Evening Guest Services Agent - Pointe Estero Beach Resort (FT)

Sunstream-Hotels-; Fort Myers Beach (FL); Vor Ort; USD 17.000 - 25.000; Vollzeit

Zusammenfassung

Sunstream-Hotels- is seeking a friendly hotel front desk associate to handle registration, guest settlement and information duties. The role requires courteous interaction with guests and co-workers, strong attention to detail and a commitment to high standards of guest service.

Flexible schedule including days, holidays and weekends as needed; English fluency required, bilingual a plus. Previous guest services experience preferred; evenings not currently required.

Qualifikationen

• Experience in hotel front desk or guest services preferred.
• Must be able to interact with guests courteously and efficiently.
• English fluency required; bilingual a plus.

Aufgaben

• Register guests at check-in and assist with checkout.
• Process guest settlements and related transactions accurately.
• Provide accurate information to guests and co-workers; assist with concierge duties as needed.

Kenntnisse

Front desk

Guest service

Communication

Attention to detail

Jobbeschreibung

This position is responsible for friendly, efficient registration, guest settlement, and the ability to provide accurate information to guests, co-workers and visitors. Candidates must be able to interact with guests in a courteous and efficient manner, possess high levels of attention to detail, and maintain high standards of guest service at all times. May perform Concierge/Bell Person duties as necessary.Previous hotel guest services experience is preferred. Flexible schedule is required including days, holidays and weekends as needed. (Evenings not currently required.) Must be able to speak, read and write in English; Bilingual a plus, but not required.