Guest Services & Service Desk Specialist

Stein Garden Centers, Inc.; Kimberly (WI); Hybrid; USD 12.000 - 17.000; Teilzeit

Zusammenfassung

Stein Garden Centers, Inc. in Kimberly, WI is seeking an Associate-Guest Services - Service Desk to deliver exceptional customer experience by greeting customers, understanding their needs and guiding them to the right products.

You will assist the management team with merchandising, operations, stock levels and POS transactions, while maintaining a welcoming store environment and teamwork.

Qualifikationen

• Must have good written and verbal communication skills along with exceptional customer service skills.
• Must be able to work in both inside and outside environmental conditions, rain or shine.
• Ability to multitask, prioritize, and work independently or within a team environment.
• Great organizational and problem-solving skills.

Aufgaben

• Greet customers promptly to make the customers feel welcomed within the retail location.
• Develop and maintain a professional and courteous relationship with customers and co-workers.
• Assist customers, determine their needs and use various resources to educate customers and assist them in choosing the right selections.
• Assist the management team in the implementation of merchandising and operational procedures.
• Follow management direction in completing other duties as required.
• Ensure appropriate merchandise stock levels, merchandise quality and presentation.
• Ensure signage is current and displayed properly.
• Stock and rotate products according to the company’s direction.
• Ability to be cross trained across multiple departments.
• Efficiently operate the POS, quickly and accurately scan all items, accept payment, make change, provide receipts and bag merchandise for customers.
• Conceptualize ideas for floral decorations and home décor displays.
• Clean fixtures, shelves, backrooms, bathrooms, and floors according to company policy as directed by the management team.
• Participate in learning and development activities such as meetings, product knowledge meetings, and 1-on-1 interactions.

Jobbeschreibung

Stein Garden Centers, Inc. in Kimberly, WI is seeking an Associate-Guest Services - Service Desk to deliver exceptional customer experience by greeting customers, understanding their needs and guiding them to the right products.

You will assist the management team with merchandising, operations, stock levels and POS transactions, while maintaining a welcoming store environment and teamwork.