Guest Services & Scheduling Specialist (In-Office)

Bergstrom Auto; Neenah (WI); On-site; USD 30,600 - 37,400; Full time

Benefits offered by this job

Competitive Compensation

Comprehensive Benefits

Generous Time Off

Exclusive Discounts

Financial Security

Wellness Program

Career Development

Job summary

Bergstrom Auto is looking for a Customer Service Scheduler in Neenah, WI. The successful candidate will manage guest inquiries through various communication channels and ensure a high level of customer service.

This full-time role requires flexibility with scheduling and offers competitive compensation, along with benefits such as medical, dental, vision, and a 401(k) plan. Must have excellent communication skills and a positive attitude.

Responsibilities

• Determine requirements by working with guests via the phone, email and chat-to-text.
• Answer inquiries by clarifying desired information and providing information.
• Maintain guest information database by entering and updating guest information.

Skills

Active listening skills

Strong communication skills

Ability to provide excellent guest service

Upbeat and positive personality

Ability to build relationships with team members and guests

Job description

Bergstrom Auto is looking for a Customer Service Scheduler in Neenah, WI. The successful candidate will manage guest inquiries through various communication channels and ensure a high level of customer service.

This full-time role requires flexibility with scheduling and offers competitive compensation, along with benefits such as medical, dental, vision, and a 401(k) plan. Must have excellent communication skills and a positive attitude.