Guest Experience Front Desk | Weekday Schedule & Benefits

Bergstrom Auto; Appleton (WI); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short and Long Term Disability

Life Insurance

Two weeks PTO

Job summary

Bergstrom Genesis of Appleton in Appleton, WI is seeking a friendly receptionist to welcome guests, manage the front desk, answer calls, and support administrative tasks.

This full-time role offers a Mon-Fri 7:00 am to 3:00 pm schedule, a pay range of $15.00-$18.00 per hour, plus an extra $2.00 per hour on Saturdays, and a strong benefits package including PTO, health/dental/vision, 401(k) with match, paid holidays, and growth opportunities.

Qualifications

• Experience as a receptionist, front desk agent, or guest service role is preferred.
• Excellent verbal and written communication skills with a friendly and professional demeanor.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office Suite and ability to quickly learn new software and phone systems.

Responsibilities

• Guest Reception: Warmly greet guests as they enter the dealership and direct them to the appropriate department or team member.
• Phone Management: Answer and route incoming phone calls in a professional and friendly manner, taking messages and providing information as needed.
• Administrative Support: Provide general administrative support, such as data entry, filing, and handling correspondence, to various departments as needed.
• Guest Service: Maintain a clean and welcoming front desk and waiting area. Offer guests refreshments and ensure they are comfortable while they wait.
• Coordination: Collaborate with sales, service, and parts teams to ensure seamless communication and guest satisfaction.

Skills

Communication skills

Organizational skills

Technical skills

Guest service orientation

Experience as receptionist

Tools

Microsoft Office Suite

Job description

Bergstrom Genesis of Appleton in Appleton, WI is seeking a friendly receptionist to welcome guests, manage the front desk, answer calls, and support administrative tasks.

This full-time role offers a Mon-Fri 7:00 am to 3:00 pm schedule, a pay range of $15.00-$18.00 per hour, plus an extra $2.00 per hour on Saturdays, and a strong benefits package including PTO, health/dental/vision, 401(k) with match, paid holidays, and growth opportunities.